Privacy Policy 2017-04-26T11:30:53+00:00

Privacy policy

Information we may collect

We may collect and process the following data:

Information that you provide when completing forms on the website www.elyfarmhousefurniture.co.uk (the Website). This includes information provided at the time of registering to use the Website, provided at point of purchase, subscribing to our marketing databases or entering a competition. We may also ask you for information when you report a problem with the Website. Details of transactions you carry out through the Website and the fulfilment of your orders. If you contact us, we may keep a record of that correspondence.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy. Where we have given you (or where you have chosen) a password which enables you to access certain parts of the Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to the Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

Payment Data

All payment data transmitted between you and our site is protected. We do not store or retain credit card information.

We use Paypal Pro for online credit and debit clearing, in conjunction with HSBC Bank. As a result of this we charge for the order in full at the time the order is placed. Therefore please ensure if you are pre-ordering an item that you are happy to pay for it in advance.

You undertake that all details which you provide to us for the purpose of ordering goods are correct, that the credit or debit card you are using is your own and that there are sufficient funds to cover the cost of the order.